It starts in the chat

“I am really pleased she has attended something every day, it’s a big step for her, and lots of newness.”

“[She] is really enjoying The Haven and engaging well. She has developed a much more positive view of herself as a learner, which is lovely to see.”

“It has been an extremely positive start for [her] and she is really enjoying the lessons online. It is so lovely to see, as she has really struggled with everything we have tried so far.”

“[She] is feeling calm and settled in their first days at Haven and I’ve noticed a strong sense of belonging, with [her] describing The Haven as being a place with ‘people like me’.”

“[She] had such a fantastic week and we are so impressed with the inclusion and sense of community your staff at the Haven offer. She’s looking forward to school next week (never thought I would say that!)”

“I’m absolutely thrilled with The Haven. [She] is really loving her time here so far and she is so much happier about building her confidence ‘behind the scenes’ i.e. not having to be on camera but can still get involved in the chat in the group and is already feeling secure in reaching out to educators in the private chat if needing help.”

“It’s incredible to see [her] off her own back, log into class each day. For the first time last week she put her camera on, very momentarily to show her cat. That was massive for her.”

“[She] seems happy, not stressed or masking, while doing more in a week than she has in months. To say we are amazed is an understatement!!

The biggest thing that [she] has said is that she trusts you all. You say something will happen and it does. You say there’s no pressure for certain things and there isn’t.”

“Amazing – my child says ‘maths is scary but [the educator] makes it OK’ – so grateful for your approach and care!”

“The Haven has made my child feel part of a community again. It has improved her confidence and wellbeing. The lessons are at the right level and length. She is encouraged to rest and advocate for herself. They have connected her to other young people like her. She absolutely loves The Haven and her friends and the teachers.”

“You all get it! Without judgement! I feel like I’m talking to experts and you’re already putting things in place my child needs without me having to say anything. We can’t thank you enough for what you do for not just my child but our whole family.”

“The Haven feels like a strong advocate for my child’s needs and there has been an incredible transformation in her this past academic year, in her mental health and well-being.”

“Given us our child back.”

Haven parent